Industry Benchmarks and Best Practices: Chartwell’s Quarterly Review – May 2024

Date: Wednesday, May 1st Time: 2 – 3 PM ET **Insight Center members can easily register for this webinar at no additional cost after logging in. There is no paid entry option for non-Insight Center members for this webinar. If you’re interested in an Insight Center membership, connect with us here to get started.**
Please join us for Chartwell’s quarterly round-up of recently published research and insights. This quarter we will feature research on serving vulnerable customers, insights from consumers in the areas of customer experience and communications, new trends in paper bills, and an overview of the impact of EVs on utilities. The event is hosted by Chartwell’s Research Team and features a panel of experts.
2024 benchmarks best practices bill viewbook chartwell quarterly consumer trends EVs quarterly review Tacoma Power vulnerable customer

Moderator & Speakers

Steve Waters
Director of Councils, Chartwell, Inc.
John Bord
Senior Consultant, Chartwell, Inc.
Vida Hotchkiss
Senior Consultant, Chartwell Inc.
Casey Collins
Research Analyst, Chartwell Inc.
Anna Miller
Senior Customer Engagement Specialist, Chartwell Inc.