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Chartwell 2024 Bill Viewbook

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Accurate bills with information that is clearly displayed and easy to find are a critical component in the relationship between customer and utility. To capture the current state of bill design, Chartwell gathered images of utility bills from across North America in late 2023 and early 2024 and organized them into this report. 

This viewbook is provided as a reference for utilities considering a bill redesign. Each page showcases the layout of a single utility’s residential bill, as well as a few facts about the company. 

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bill redesign Billing and Payment Billing enhancements

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