Industry Benchmarks and Best Practices: Chartwell’s Q2 2022 Review

Date: Wednesday, July 20th Time: 2 – 3 PM ET **Insight Center members can easily register for this webinar at no additional cost after logging in. If you’re interested in an Insight Center membership, connect with us here to get started.** ___________________________________________________________________________________ Please join us for Chartwell’s quarterly round-up of recent research and events including outage communications trends from PowerUp: Chartwell's Outage Conference in early June as well as in-depth discussions of reports on prepay and return-to-office post-COVID. Moderator:
  • Scott Johnson, Vice President, Chartwell, Inc.
  • Russ Henderson, Director of Research and Councils, Chartwell, Inc.
  • Steve Waters, Senior Research Manager, Chartwell, Inc.
  • Tim Melton, Senior Consultant, Chartwell, Inc.
  • Keith Pierce, Senior Industry Analyst, Chartwell, Inc.
2022 benchmarks benchmarks best practices Billing and Payment chartwell quarterly customer experience outage communicaitons

Moderator & Speakers

Scott Johnson
VP Emeritus, Chartwell, Inc.
Russ Henderson
Director of Research, Chartwell, Inc.
Steve Waters
Director of Councils, Chartwell, Inc.
Tim Melton
Senior Consultant, Chartwell
Keith Pierce
Senior Industry Analyst, Chartwell, Inc.