Mastering Major Event Communications: Expert Insights and Tools From Across the Nation

Date: Wednesday, December 6th Time: 2 – 3 PM ET **Please note: this webinar is complimentary.** ___________________________________________________________________________________ Today, utilities need to be prepared for anything – wildfires, winter storms, load shed events, sabotage, and hurricanes (even on the West Coast!) and storms of all shapes and sizes. Power companies need to be ready not only to respond to these outage events, but also to effectively communicate with customers using the best technology available, as quickly as possible, and with as little error as possible. This webinar brings together experts who can speak with authority on best practices and cutting-edge solutions for responding to events of all kinds. Get answers to your top-of-mind questions and biggest challenges. Among other topics, our discussion will cover how to leverage and constantly improve existing notification platforms for all outage event types as well as how to use those tools to reach the maximum number of customers through auto-enrollment.
auto-enrollment Duke Energy Entergy Major Events outage communications outage notifications SCE storms

Moderator & Speakers

Tim Melton
Senior Consultant, Chartwell
Michael Williams
Principal Manager, Business Operation, Business Customer Division, Southern California Edison
Brad Cone
Sr. Product Owner, Duke Energy