BC Hydro’s Dedication to eBill Growth Results in Industry-Leading Adoption

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Through an unceasing approach, BC Hydro has successfully grown its eBill adoption to 71% of the utility’s total customer base. While promotions and incentives have been effective, steady messaging and reminding customers of paperless billing during postal strikes have proven particularly successful strategies for BC Hydro, which has one of the highest eBill adoption rates in North America according to Chartwell data.

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BC Hydro’s Dedication to eBill Growth Results in Industry-Leading Adoption

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