From Challenges to Solutions: Chartwell’s Networking Roundtables

Meet with peers facing similar challenges at their respective utilities and seek workable solutions during this session. Pose your questions and share your ideas with other professionals tasked with like responsibilities at utilities across North America. Trade ideas and business cards – we encourage you to build your network of resources at the conference (an extremely valuable benefit according to attendees) and continue the conversation beyond the event.

 

Topics include:

 

• Best Practices for Public Safety Power Shutoff

• Leveraging AI and Machine Learning to Improve Outage Communications and Response

• Resilience Strategies: Building for the Future

• Empathy and Precision: The Art of Customer-Friendly Messaging

• Major Events: Aligning Systems, Processes and Training

• Leveraging Drones for Better Event Response

• Streamlining Planned Outage Communications

• Organizational Structures for Effective Communications

• Using Machine Learning to Generate Storm and Blue-sky ETRs

• Emergency Management Structure and Processes

• Customer Research: VOC, Surveys and Beyond

• Outage Alerts: Auto-Enrollment and the TCPA

 

View All PowerUp 2024 Agenda Highlights