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Utilities and EVs: How Orange and Rockland Utilities is Advancing EV Adoption
The electrification of transportation presents a unique opportunity for electric utilities to play a meaningful role in reducing carbon emissions, strengthening communities and helping customers lo...
The Affordability-Risk Equation: How TEP Is Reevaluating Residential Deposit Policies
This session will provide practical perspectives for utility leaders seeking to balance customer needs, operational realities, and financial sustainability while navigating an increasingly complex ...
Utility payment fraud has surged in the past two years, costing utilities and their customers millions. Fraudsters are leveraging AI, bots, and machine learning to execute sophisticated schemes that outpace traditional defenses. Join Entergy and ACI Worldwide to hear how Entergy saved millions and protected their customers by leveraging AI and machine learning tools to detect and stop fraud.
Tarun Grover, Principal New Business Developer, ACI Worldwide Inc.
A world class leader with 15+ years of proven experience in large scale Telecom & Financial domain with global corporate enterprise that needed to dramatically increase customer satisfaction and operational stability, promote new business models and marketplace, drive ideas for new revenue stream and growth. Tarun is a Computer Engineer with Business Strategy expertise who can fluently speak 5 languages and has worked & lived in different countries across the globe which contributed towards Tarun’s passion about fostering diversity and inclusivity in the technology sector. Tarun actively supports initiatives that create opportunities and provide mentorship to aspiring professionals.
