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How To Recognize Early-Stage Financial Stress in Utility Customers – And What To Do About It
The discussion will address:
How utilities can make better use of existing data to improve outcomes without major system or process changes.
How advanced technology, predictive AI, and behavioral...
Light Up Navajo: How the Navajo Tribal Utility Authority Partners with Utilities to Power the Navajo Nation
On this webinar, we’ll hear from NTUA about the program and its impact on residents, as well as learning from a handful of utilities that participate in the program about its impact on workers who ...
Utility payment fraud has surged in the past two years, costing utilities and their customers millions. Fraudsters are leveraging AI, bots, and machine learning to execute sophisticated schemes that outpace traditional defenses. Join Entergy and ACI Worldwide to hear how Entergy saved millions and protected their customers by leveraging AI and machine learning tools to detect and stop fraud.
Tarun Grover, Principal New Business Developer, ACI Worldwide Inc.
A world class leader with 15+ years of proven experience in large scale Telecom & Financial domain with global corporate enterprise that needed to dramatically increase customer satisfaction and operational stability, promote new business models and marketplace, drive ideas for new revenue stream and growth. Tarun is a Computer Engineer with Business Strategy expertise who can fluently speak 5 languages and has worked & lived in different countries across the globe which contributed towards Tarun’s passion about fostering diversity and inclusivity in the technology sector. Tarun actively supports initiatives that create opportunities and provide mentorship to aspiring professionals.
