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Exelon Launches Program Finder to Enhance Customer Experience, Streamline Service Delivery

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Exelon’s Large Customer Services (LCS) Program Finder offers digital solutions tailored to large commercial and industrial customers. Recognizing the need for swift, simplified access to energy-saving programs and resources, Exelon introduced the Program Finder to close the gap in self-service options for its business customers.

This innovative tool earned Exelon a Bronze Award in Serving Business Customers from Chartwell, highlighting its impact on service efficiency and customer satisfaction.

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business customer care business customers Chartwell Best Practices Awards customer experience digital experience Duquesne Light Company increased operational efficiency

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