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The Evolution of Business Continuity: From Fire Drills to Company Resilience
This session explores how business continuity has expanded from its early, operations-focused roots into a broader capability centered on sustaining critical business functions through any disrupti...
Preparing for the April 2026 TCPA Deadline: What Utilities Need to Know
With the April 2026 TCPA compliance deadline approaching, utilities face increased risk from class-action litigation and heightened regulatory enforcement. This webinar presented by Chartwell and H...
Optimize Your Call Center Performance: Learn About CenterPoint Energy’s INSPIRE Program
Discover how CenterPoint Energy’s 2X global award‑winning INSPIRE Coaching & Development Program is transforming call center leadership and operational excellence. Designed specifically for Supervi...
AI in the Utility Industry: From Curiosity to Capacity
In this webinar, Jason Perry, CEO and Founder of Perry Labs, will share how teams move from experimentation to real organizational capacity. We will explore common use cases, why shadow IT emerges,...
Leveraging Analytics to Deliver Clear, Consistent, and Visual Outage Information
Utilities are collecting more data than ever to better serve customers. During this session, learn how industry leaders are transforming outage data into actionable analytics to better manage crews, track ETRs (Estimated Times of Restoration) and integrate directly with customer-facing systems more efficiently. Utility professionals from the field to the C-suite can benefit from HEXstream’s new Utility360 tool that delivers crucial real-time analytics across a variety of business-critical workflows.
Speakers:
–Jamal Syed, President & CEO, HEXstream
–Karthik Mada, Senior VP Delivery and Chief Architect, HEXstream