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Chartwell, Inc. Electric Vehicle Leadership Council Drives Forward to Inaugural Meeting
Utilities recognized with Chartwell’s 2024 Outage Best Practices Awards
Business Customer Leadership Council Gears Up for Inaugural Meeting
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Billing and Payment Leadership Council
Business Customer Leadership Council
Customer Experience Leadership Council
Electric Vehicle Leadership Council
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Vulnerable Customer Leadership Council
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PowerUp: Chartwell's Outage Conference
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Chartwell Best Practices Awards
06 Mar 2024 | 2:00 pm ET
NiSource’s Customer Satisfaction Improvement Journey
Join this webinar to learn how NiSource efforts ensured that their front-line CSRs remained fully engaged and dedicated to being exceptional at the essentials and delivering on their core values.
13 Mar 2024 | 2:00 pm ET
Hydro One Leads the Way with Award-Winning VR Training Plan
Join this webinar to learn how VR headsets are used to transport Contact Centre and Field Staff virtually to the work site, providing a fully immersive, safe, interactive environment for active lea...
20 Mar 2024 | 2:00 pm ET
Five Trends Transforming Outage Communications and Building Resilience in the Utility Industry Today
(Complimentary Webinar) Join Chartwell's expert panel who will highlight what leading-edge utilities are doing to constantly improve efficiencies and the outage customer experience space.
03 Apr 2024 | 2:00 pm ET
Writing a Winning Entry for Chartwell’s Best Practices Awards
(Complimentary Webinar) Competition is steep, and we know putting together a winning award submission can be overwhelming, so we’d like to share tips on the process, provide insights from a few of ...
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Upping the Outage Communications Game