2019 CBP awards deadline is almost here

By Suzanne Haggerty, Industry Consultant —

Only seven days until the 2019 Chartwell’s Best Practices Awards deadline.

Time flies when you’re outlining narratives and bulleting metrics, amirite?

I plan to spend Wednesday, June 12 answering awards-related phone calls and emails and trying to help utility staffers and their IT czars negotiate/work around overeager firewalls to transmit vital campaign information for Chartwell’s judges.

Remember: While the deadline is technically close of business on June 12, as long as I have your submission when I log on the next morning, it’s on time. That’s how we avoid timezone anarchy.

I’ve already compiled quite a few early entries, and once again, The People’s Choice – Video competition is a popular category. It recognizes outstanding creative achievement in short video marketing/communications efforts, such as TV spots or digital pre-roll. Chartwell judges select the Top 3 entries, and the recipients of the People’s Choice Award are chosen by EMACS attendees.

Chartwell’s other 2019 Best Practices Awards categories include:

  • Billing and Payment Programs
  • Communications
  • Contact Center
  • Program Marketing
  • Self-Service

Three utilities for each category will be awarded with gold, silver and bronze recognition at EMACS – The Customer Experience Conference, Sept. 30-Oct. 3 at the Hyatt Regency in New Orleans.

For more information on EMACS or Chartwell’s Best Practices Awards, please email me. I’ll be happy to talk to you about entry guidelines and potential submissions.

Good luck!

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