How Duke’s Hotline Tag Tool Improves Safety and Efficiency in the Field
Date: Wednesday, December 3rd, 2025
Time: 2 – 3 PM ET
**Insight Center and CURI members can easily register for this webinar at no additional cost after logging in. There is a non-member charge of $299 for this webinar. If you’re interested in an Insight Center or CURI membership, connect with us here to get started.**
Duke Energy continually looks for new ways to improve efficiency, safety, and the overall experience for employees and customers. The Hotline Tag tool was developed to modernize how Field Performers receive updates on their hotline tag status requests—eliminating the need for phone calls to the Distribution Control Center (DCC). By providing real-time visibility and a digital communication channel, the tool streamlines operations, enhances safety, and ensures better coordination between the field and the DCC. Join us to hear how this innovation is helping Duke Energy boost performance and protect its workforce.
