Best Practices and Real-Time Messaging via a Hyper-Localized Platform

Date: Thursday, September 10

Time: 2 - 3 PM ET

**As part of our innovation series, this webinar is complimentary.**

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Nextdoor is the go-to neighborhood hub for trusted connections and exchange of helpful information and goods and services. Nextdoor's Service Provider Platform (SPP) is a vital communications tool for utilities with a need to post pertinent, urgent and emergency notifications to customers at a hyper-localized level. Notable partners include Southern California Edison, PG&E, CenterPoint Energy, Ameren, and Exelon.

This session will cover:

• Effective use cases from Southern California Edison’s use of the platform when posting service and safety related notifications at the ‘circuit’ level

• Lessons from the 2019 wildfire season and planning for the 2020 wildfire season

• Additional best practices that utilities can use to improve communications with customers


  • Alex Burton - Head of Partnerships, Nextdoor
  • Jennifer Masterson - Social and Digital Media Advisor, Southern California Edison