Member Testimonials

Real people, real results: Chartwell members like you share how their memberships unlock value for their utilities. Watch these inspiring videos and discover how you can achieve the same!

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We often talk about the value of Chartwell’s research and the benefits of council collaboration, but sometimes the most impactful stories come straight from our members.

These interviews are a testament to their power. It’s a gateway to knowledge, support, and growth.

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Chartwell Services

Chartwell has a wide array of membership and subscription service solutions that can help your utility identify strategies to impact customer experience and operational efficiency.

Chartwell’s Insight Center Membership provides timely and actionable benchmarks and insights, proven go-to-market strategies from leading utilities, and the support of our team of analysts. Our Leadership Councils provide a deep network of industry leaders who collaborate regularly on critical issues, sharing perspectives, advice, and solutions.

Tranzact is a utility-led benchmarking study that combines the results of post-outage transactional surveys from multiple utilities enabling them to compare their customers’ outage experience with peer utilities. Chartwell Advisory Services and Executive Services provide one-on-one coaching and leadership development with industry experts.

Learn more about our services